Effective Date: 05 may 2025

At Pink Pontoon LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, make bookings, and use our services.

By booking a cruise or using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information from you:

• Personal Information: Name, email address, phone number, and payment details.

• Booking Information: Date and time of your reservation, type of cruise, and any additional services requested (e.g., photography or charcuterie).

• Usage Data: Information about how you interact with our website, such as browsing history, pages visited, and the time spent on our site.

2. How We Use Your Information

We use the information we collect to:

• Process Bookings: To confirm, process, and manage your reservation.

• Customer Support: To respond to inquiries, provide updates on your booking, and assist with any issues.

• Marketing: We may send promotional emails or newsletters regarding our services, events, or special offers. You can opt-out at any time.

• Improve Our Services: To enhance the user experience on our website, analyze trends, and improve our services.

• Legal Compliance: To comply with applicable laws and regulations.

3. Data Sharing and Disclosure

We respect your privacy and will not sell or share your personal information with third parties, except in the following cases:

• Service Providers: We may share your information with third-party providers who help us with booking, payment processing, or customer support (e.g., Stripe, PayPal).

• Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or prevent fraud.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences

• Analyze site traffic

• Improve site functionality

You can manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.

5. Security of Your Information

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission method is completely secure, and while we strive to protect your information, we cannot guarantee the security of data transmitted to or from our site.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.

• Correction: You can request corrections to any inaccurate or incomplete personal data.

• Deletion: You can request the deletion of your personal data, subject to legal or contractual requirements.

• Opt-out of Marketing: You can opt-out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: jess@pinkpontoonnashville.com
Phone: 615-237-8110